Your control rooms
Set up control rooms, operations centres and duty desks, each with its own screens and team.
Command center
The right control room knows first, and you can prove it
Send alerts to your control rooms by severity, by hand or automatically from sensors and rules. Every room must acknowledge, every response is recorded, and you can rehearse the plan before it is needed.
Capabilities
A command center that closes the loop
An alert nobody acknowledged is a risk. Mintema makes sure every alert reaches a room that is online, gets a response and leaves a record.
Clear severity levels
Info, Warning, Critical and Emergency, for structural, weather, traffic, security and other events.
Acknowledged, with a comment
Each room confirms it has seen the alert and says what it is doing about it.
Know who is online
See at a glance which rooms are connected right now.
Automatic alerts
Sensor readings and rules send alerts on their own, day and night.
Response plans
Define what each asset does in an event, such as closing an underpass in heavy rain, and test it in advance.
See it live
Four levels, four ways of getting attention
The severity decides who is told and how loudly. Pick a level to see what happens.
Severity
INFOScheduled closure starts at 22:00 on the east approach.Harbour Crossing Control · just now
- Who is told
- Shift log
- Where
- Room screens
- Expected response
- No acknowledgement required
- Shown in the feed
- Kept in the room history
WARNINGDrainage pump P-3 running on standby only.Harbour Crossing Control · just now
- Who is told
- Duty supervisor
- Where
- Room screens + in-app
- Expected response
- Acknowledge within the shift
- Highlighted in amber
- Acknowledgement with comment
- Visible until acknowledged
CRITICALTilt on Bearing B2-West exceeds 0.72°.Harbour Crossing Control · just now
- Who is told
- Duty engineer + supervisor
- Where
- Room screens + in-app + email
- Expected response
- Acknowledge in minutes
- Banner on every room in scope
- Acknowledgement tracked per room
- Online / offline rooms visible
EMERGENCYTunnel fire detection, bore A, chainage 1+240.Harbour Crossing Control · just now
- Who is told
- All rooms in scope + on-call role
- Where
- Every channel
- Expected response
- Immediate acknowledgement
- Full-screen alert on room displays
- Every acknowledgement timestamped
- Response procedure shown alongside
How it works
From alert to response in four steps
- 01
Set up your rooms
Create your rooms, add the people and choose which alerts each one receives.
- 02
Alert
Send an alert by hand, or let a sensor reading or a rule send it automatically.
- 03
Acknowledge
Rooms see the alert with the asset and the details, and confirm with a comment.
- 04
Review
Afterwards, the full timeline is already written: who was told, who responded and when.
Deep dive
What makes a command center dependable
Presence
Know the room is actually there
An alert sent to an empty room is false comfort. Room screens report that they are connected, so you can see which rooms are online before anything happens.
- Online status per room
- Room membership
- Gaps visible in advance
Presence
Online status per roomRoom membershipGaps visible in advanceCommand center
Rehearsal
Practise the response before the event
Response plans describe what each asset does in a given event. A simulation shows the whole network’s response, so gaps are found in a drill, not in a storm.
- Plan per asset
- Network-wide simulation
- Drill alerts
Rehearsal
Plan per assetNetwork-wide simulationDrill alertsCommand center
Evidence
A complete record of every incident
Who was told, when, how urgently, who acknowledged and what they said. After the incident, the report is already written.
- Full alert history
- Acknowledgement comments
- Linked to the asset
Evidence
Full alert historyAcknowledgement commentsLinked to the assetCommand center
Business value
What a closed-loop command center is worth
In an incident, minutes matter and memory fails. The value is a faster response and a record that stands up afterwards.
Faster response
Critical events reach the right room immediately, with the asset attached.
Less liability
Every alert and response is recorded, so you can show what was done and when.
Coordinated teams
Several rooms and agencies work from the same alert and the same picture.
Proven readiness
Drills and simulations show the plan works before it is needed.
How it usually works
With Mintema
01Alerting
Phone calls and group chats.
Alerts by severity to the right rooms.
02Response
Nobody sure who saw it.
Each room acknowledges, with a comment.
03Readiness
A plan in a binder.
Response plans you can test.
04Afterwards
Rebuilt from memory.
The timeline already on record.
FAQ
Command center, answered
Have a question that is specific to your organisation? A solution engineer will answer it against your own assets, processes and data.
Yes. Sensor readings and rules send alerts to the right rooms with the severity you choose.
Each room acknowledges it with a comment, and you can see which rooms are online.
Yes. Response plans can be simulated, and drill alerts are recorded like real ones.
Yes. Every alert, acknowledgement and comment stays on record.
SEE IT IN A DRILL
Your command center,
Your command center,
tested live.
We will set up two rooms and an alert from a simulated sensor, and run a short drill with your team during the call.