Keep every line, station and depot running for your passengers
Rail, metro, tram and bus operators run thousands of assets that passengers see every minute. Mintema keeps their condition, maintenance and live status in one place, so faults are fixed fast and service stays on.
Your journey, in six stops
From modelling your network to reporting availability to the board. Each stop shows the features you get.
- Stop 01Model the networkEvery line, station and system in one register
- Stop 02Watch liveKnow the moment an escalator or lift stops
- Stop 03Respond fastFix faults inside the time you promised
- Stop 04Inspect safelySafety checks signed and on time
- Stop 05Control contractsHold maintenance contractors to account
- Stop 06ReportAvailability the board can trust
Every line, station and system in one register
What you get- Line, station, level, system
The network as it is built, down to each component.
- Your asset types
Escalators, doors, signals and baggage systems, each with its own fields.
- On the map and in 3D
Find any asset by line, station or location.
Know the moment an escalator or lift stops
What you get- Live status from devices
Escalators, lifts and doors report faults as they happen.
- Rules that act
A fault opens a work order and alerts the right team.
- Control room alerts
Faults shown by severity, with every acknowledgement recorded.
Fix faults inside the time you promised
What you get- Work orders with SLA
Emergency, corrective and planned work, each with its own clock.
- The right crew or contractor
Assign by skill, shift and location.
- Parts ready for the job
Spare parts reserved from the depot store.
Safety checks signed and on time
What you get- Your safety checklists
Lifts, escalators, fire and tunnel systems, scored your way.
- Done in the field
Photos, readings and signatures captured on site.
- Results that count
Approved findings update the asset and raise work.
Hold maintenance contractors to account
What you get- Contractor portal access
Contractors see and close only their own work.
- SLA performance
Response and repair times measured per contract.
- Cost per asset
Every repair costed to the asset and the contract.
Availability the board can trust
What you get- Availability dashboards
By line, station and asset type, always current.
- Regulator reports
Scheduled reports in PDF or Excel.
- Ask in plain language
Which stations had the most lift faults this month?
Everything you gain, at a glance
- One register
for every line, station and system
- Live status
from escalators, lifts and doors
- Faster repairs
with SLA clocks on every job
- Signed safety checks
done on time, every time
- Accountable contractors
measured on real performance
- Trusted availability
for management and regulators
Use cases for rail, metro & transit
Each use case shows exactly how the platform is set up for that kind of asset.
Track, stations, escalators, signals
Tunnel safety & systemsStructure plus every safety system
Buildings & facility managementHVAC, lifts, fire, MEP
Power plants & substationsTransformers, switchgear, protection
Fleet & heavy equipmentService by hours, breakdowns, cost
Safety & HSE inspectionsAudits, permits, findings, actions
Start with one line, grow across the network
A typical rollout. The scope and timing are agreed with you.
- Month 11
One line
Stations and systems of one line loaded and live.
- Network structure
- Asset types
- Users and contractors
- Months 2-32
Faults and work
Fault reporting, SLA work orders and safety checks go live.
- SLA per work type
- Safety checklists
- Depot stores
- Months 3-63
Live status
Escalators, lifts and doors connected, alerts to the control room.
- Device integration
- Alert rules
- Control room
- Ongoing4
Whole network
More lines and sites join, with availability dashboards for management.
- All lines
- Contract KPIs
- Board reports
Rail, metro & transit, answered
Have a question that is specific to your organisation? A solution engineer will answer it against your own assets, processes and data.
Yes. Each operator models its own network and asset types on the same platform.
Yes. Devices send data over HTTPS or MQTT, and readings are stored against the asset they belong to.
Yes. Contractors get their own access, see only their work orders and record them with photos and signatures.
From the faults and repairs recorded on each asset, so the numbers come from the work itself.
Your network,
on one platform.
We will model one of your stations, connect a sample device and show a live fault become a closed work order.